Shipping policy
Our commitment is to ensure that all online orders are processed, fulfilled, and shipped in a timely manner. This policy outlines the standard order fulfillment time, separate from the shipping time, to provide a smooth and efficient customer experience.
Order Fulfillment Time:
- Processing Time:
- All orders will be processed within 24-48 hours of receipt, excluding weekends and holidays.
- Orders received after business hours will be considered received on the next business day.
- Fulfillment Time:
- Standard Orders: 2-5 business days for all orders.
- Out of stock Items: Some items may be out of stock and will need to be produced once your order is received.
Shipping Time:
- Standard Shipping:
- Orders are typically shipped within 1-2 business days after an order has been processed and fulfilled.
- Available shipping options will be provided at checkout, including estimated delivery times.
Order Status and Tracking:
- Upon order fulfillment, customers will receive an email notification with tracking details.
Customer Service:
For any questions or concerns regarding order fulfillment and shipping, please contact our customer support team at sweettoothsupport@Winfieldscb.com.