Shipping policy

Our commitment is to ensure that all online orders are processed, fulfilled, and shipped in a timely manner. This policy outlines the standard order fulfillment time, separate from the shipping time, to provide a smooth and efficient customer experience.

Order Fulfillment Time:

  1. Processing Time:
    • All orders will be processed within 24-48 hours of receipt, excluding weekends and holidays.
    • Orders received after business hours will be considered received on the next business day.
  2. Fulfillment Time:
    • Standard Orders: 2-5 business days for all orders.
    • Out of stock Items: Some items may be out of stock and will need to be produced once your order is received.

Shipping Time:

  1. Standard Shipping:
    • Orders are typically shipped within 1-2 business days after an order has been processed and fulfilled.
    • Available shipping options will be provided at checkout, including estimated delivery times.

Order Status and Tracking:

  1. Upon order fulfillment, customers will receive an email notification with tracking details.

Customer Service:

For any questions or concerns regarding order fulfillment and shipping, please contact our customer support team at sweettoothsupport@Winfieldscb.com.